Staff roles
- Site moderators: Shiroizu, andreoda, mi.chan, kyllakivi, faerimagic, u126, Hikaru Soeda, Catgirl Frostmoon, minu, VirtualCaZuL, Rainshaft (+ trusted users)
- Promotes users to trusted
- Handles entry reports
- Maintains tag mappings (nico tag -> VocaDB tag)
- Makes sure guidelines are followed (or suggests new guidelines)
- Flags spammers, posts them to StopForumSpam.
- Handling DMCA, GDPR, user account deletion, other requests.
- Communication with foreign users
- Japanese #translation channel
- Chinese #translation channel
- IM chat group moderation
- Facebook: Melpirise
- Posts about new features
- Song posts
- Responding to messages for the page
- Twitter: TweetDeck (Hikaru Soeda, Shiroizu, andreoda, ycanardeau)
- Posts about new features
- Responding to tweets regarding the site
- Patreon page: MrMeteor
- Promotion: MrMeteor
- GitHub: ycanardeau (main dev), MrMeteor, (riipah)
- Technical documentation
- Development, technical planning (1 person)
- Responding to requests on the issues list
- Transferring issue requests from website to GitHub
- Triage
- Reviewing pull requests
- Build pipeline
- Maintaining translations
- Coordinating
- Japanese translation
- Chinese translation
- Other translations
- Domain management (Joker): MrMeteor, (riipah)
- Yearly domain renewals
- Set up DNS, email forwards, aliases
- Server management (Windows Server 2016, Hetzner EX41): MrMeteor, (riipah)
- Server security, upgrades
- Backups
- SSL certificates (LetsEncrypt)
- Email sending (Mailgun)
- Affiliate programs (Amazon)
Approximate work amount
| Role | Importance | Work amount |
| Promotes users to trusted | Moderate | 2 hours per week |
| Maintains tag mappings | Low | 1 hour per week |
| Makes sure guidelines are followed | High | 4 hours per week |
| Flags spammers | High | 2 hours per week |
| Handling DMCA, GDPR, user account deletion | High | 1 hour per week |
| Foreign user communication | Moderate | 1 hour per week |
| Wiki: managing guidelines | Moderate | 4 hours per week |
| Discord | Low | 1 hour per week |
| IRC | Low | 1 hour per week |
| Low | 2 hours per week | |
| Low | 2 hours per week | |
| Support email | Moderate | 2 hours per week |
| Patreon | Moderate | 2 hours per week |
| Partnerships | Low | 1 hour per week |
| Promotion | Low | 2 hours per week |
| Google analytics | Low | 1 hour per week |
| Webmaster tools | Low | 1 hour per week |
| Coordinating translations | Low | 1 hour per week |
| Technical documentation | Moderate | 2 hours per week |
| Development | Moderate | 6 hours per week |
| Triage, responding to issues | Moderate | 3 hours per week |
| Transferring issues to GitHub | Low | 2 hours per week |
| Reviewing pull requests | Medium | 3 hours per week |
| Build pipeline | High | 1 hour per week |
| Domain renewal | High | 1 hour per year |
| IP management | Medium | 1 hour per week |
| Server security | High | 1 hour per week |
| Backups | High | 1 hour per week |
| SSL certificates | High | 1 hour per week |
| Affiliate programs | Medium | 1 hour per week |
Role explanation
Communication with foreign users
We get a lot of traffic from overseas, mostly Japan and China, but also France and Spain. There are also a few active editors from those countries. Some of them don't speak English. Some of them are editors, some artists. We need someone in charge of contacting these people and translating messages (possibly using other people to do the translation).Handling abandoned reports
Entry reports should be handled as quickly as possible. Preferably in less than a week. If the report cannot be handled, then someone needs to post a comment on the reported entry and close the report. Spammers should be banned and reported to StopForumSpam before closing.VocaDB support email group
Emails sent to support@vocadb.net are redirected to private Google Group. We get some traffic here, mostly spam, but also people requesting accounts to be deleted or something similar. There should be a few people who can read and respond to these emails.Patreon page
Patreon is our main source of funding. Someone should make sure the information on Patreon page is up to date, and monitor incoming money, so that it's sufficient for running the server. Sometimes actions are required regarding Patreon. For example, recently they added mandatory taxation. Patreon page needs to declare services it is providing, so that tax can be properly applied. Also, tax form needs to be updated sometimes.Partnership management
VocaDB has partnerships with numerous Vocaloid websites. Someone needs to monitor these partnerships periodically. Which ones are still active. Sometimes partners request updating their information such as icons or description. This also includes seeking new partnerships with major Vocaloid-related websites.Google analytics
Google analytics shows various statistics about visitors on the website. Their language, where are they from, how did they arrive, how long did they spend on site. How many people are browsing using mobile phone vs. desktop?This is useful for knowing where our traffic is coming from. Which languages are important on the website. Maybe there's a website we could partner with. Are users finding what they are looking for?
Coordination with partnerships management and search engine optimization.
Webmaster tools
Webmaster tools shows if there's a problem on a certain page. Most common problems are crashes and mobile browsing issues. Crashes can be temporary, but sometimes certain pages are crashing because of the content.
Webmaster tools also includes sitemap management, which GoogleBot uses to index the website. This is important for the website content to be discoverable on Google search. Sitemap is automatically generated by VocaDB SiteMapGenerator.